Thank you for shopping at Meat Store. We’re committed to delivering fresh and high-quality meat products to your doorstep. Due to the perishable nature of our goods, we have a clear Return & Refund Policy to protect both our customers and our business.
1. Perishable Products Policy
Our meat products are perishable and temperature-sensitive. Therefore, all sales are final once the order has been delivered, except under the conditions below.
2. Acceptable Return & Refund Conditions
You may be eligible for a return or refund if:
- The product was damaged, spoiled, or leaked upon delivery
- The product delivered was incorrect or missing items
- The package was tampered with or opened before delivery
📸 Photo evidence must be provided within 2 hours of receiving the delivery to qualify for a refund or replacement.
3. How to Request a Refund
To request a refund or replacement:
- Contact us via:
- 📧 Email: [sayeed@seopage1.net]
- Include your:
- Order number
- Description of the issue
- Photos or video evidence
- Submit your request within 2 hours of delivery
4. Resolution Process
After reviewing your claim:
- If approved, you may receive:
- A full or partial refund, or
- A replacement delivery (subject to availability)
- Refunds will be issued to your original payment method within 7–10 business days
- In some cases, store credit may be offered as an alternative
5. Non-Refundable Scenarios
We do not offer refunds or returns for the following:
- Customer change of mind
- Incorrect address or unavailability at the time of delivery
- Complaints made after the 2-hour reporting window
- Products stored improperly after delivery
6. Cancellation Policy
- Orders can be canceled up to [insert hours, e.g., 1 hour] before the scheduled delivery time
- Once the order is dispatched, it cannot be canceled or modified
- To cancel, please contact us immediately at [support@meatstore.com] or [0123-456789]
7. Contact Us
For all return, refund, or cancellation inquiries:
📧 Email: [sayeed@seopage1.net]